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The AI Assistant for Support Teams.
Answer each question once. We do the rest.
Cut cost and speed up resolution time, while boosting customer satisfaction
turn around your KPIs
Cost Per Resolution
Support at its best is efficient and sustainable. Ginzi gives you the ability to build a small, highly efficient team of support professionals - giving each agent the AI superpowers to do the work of a full team.

CSAT
While looking to improve efficiency - never compromise your Customers Satisfaction. Not only does Ginzi identify the correct answer, but it also puts it in context, creating a personalized experience.
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Resolution Time
Great customer support is about resolving issues to high satisfaction with zero delay. Ginzi’s AI learns from previous conversations, identifying resolution patterns - helping your agents resolve tickets with the click of a button.
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First Contact
Resolution Rate
When Customers reach out to Support they need their problem to be resolved immediately. Ginzi empowers agents to resolve tickets in a single communication by identifying the correct answer and generating a response based on the context of the conversation.
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Solutions
pricing
Support
charged annually
- Up to 10k conversations per month
- Up to 3 licenses
- Tag types: Topics & Sentiment tags
- Recurring questions
- Automated internal routing (within support channels)
- Strategic support dashboards
Sales & Marketing
charged annually
- Up to 20k conversations per month
- Up to 7 licenses
- Tag types: Intent, Topics & Sentiment
- Automated internal routing (to Sales & Marketing management tools)
- Strategic Sales dashboards
Product
charged annually
- Up to 20k conversations per month
- Up to 7 licenses
- Tag Types: Topics, Sentiment, Features & Product ideas
- Recurring questions
- Automated internal routing (to Product tools)
- Strategic product dashboards