The AI Assistant for Support Teams.
Answer each question once. We do the rest.

Cut cost and speed up resolution time, while boosting customer satisfaction

turn around your KPIs

Resolution Time

Great customer support is about resolving issues to high satisfaction with zero delay. Ginzi’s AI learns from previous conversations, identifying resolution patterns - helping your agents resolve tickets with the click of a button.

Solutions

Ginzi Mail

Turn your inbox in to an AI workflow:

Scanning email attachments and analyzing them with Generative AI.
Suggesting answers to new incoming questions within your email environment.

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Macro craft

Enables your agents to personalize macros with the click of a button - reducing handling time, and increasing customer satisfaction:

Personalize your macros so they no longer sound robotic, and tailor them to fit the customer's question.
Use additional Chat-GPT capabilities to boost answer quality in a secure and compliant environment.

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turn around your KPIs

Resolution Time

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