The AI Assistant for Support Teams.
Answer each question once. We do the rest.

Cut cost and speed up resolution time, while boosting customer satisfaction

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turn around your KPIs

Cost Per Resolution

Support at its best is efficient and sustainable. Ginzi gives you the ability to build a small, highly efficient team of support professionals - giving each agent the AI superpowers to do the work of a full team.

CSAT

While looking to improve efficiency - never compromise your Customers Satisfaction. Not only does Ginzi identify the correct answer, but it also puts it in context, creating a personalized experience.

Resolution Time

Great customer support is about resolving issues to high satisfaction with zero delay. Ginzi’s AI learns from previous conversations, identifying resolution patterns - helping your agents resolve tickets with the click of a button.

First Contact
Resolution Rate

When Customers reach out to Support they need their problem to be resolved immediately. Ginzi empowers agents to resolve tickets in a single communication by identifying the correct answer and generating a response based on the context of the conversation.

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pricing

30-days free access to the Sales & Marketing and Product packages when buying the Support package

Support

$249
per Month
charged annually
  • Up to 10k conversations per month
  • Up to 3 licenses
  • Tag types: Topics & Sentiment tags
  • Recurring questions
  • Automated internal routing (within support channels)
  • Strategic support dashboards

Sales & Marketing

$599
per Month
charged annually
  • Up to 20k conversations per month
  • Up to 7 licenses
  • Tag types: Intent, Topics & Sentiment
  • Automated internal routing (to Sales & Marketing management tools)
  • Strategic Sales dashboards

Product

$349
per Month
charged annually
  • Up to 20k conversations per month
  • Up to 7 licenses
  • Tag Types: Topics, Sentiment, Features & Product ideas
  • Recurring questions
  • Automated internal routing (to Product tools)
  • Strategic product dashboards